Master your own destiny! Command a nation!

Intelligence Bulletin Vol 2 * No 3


We’ve now jumped into Alpha-stage 2, where we’ve begun to test our new live servers, which is where the public version of Heroes & Generals is to be played when launched.

Yesterday we had our first server-stress test and it went quite well. We sent a reminder mail to all who had activated their Alpha-key and asked them to join a play session.

It was our goal to have 100 concurrent users, and we peaked at 75 simultaneous online users. For the next play session we wish to reach 100+ concurrent users, which means that we’ll send a new batch of Alpha-keys tomorrow!

We experienced some issues regarding slow download, startup in fullscreen crashed for some, firewall and Norton blocks the game and we also had a few server-crashes. We’re looking at all these issues and try to solve as many of them as possible before each new play session, but we cannot promise to fix all of them, as some of them need more long-term fixes and can’t be hotfixed.

And to all who helped us out at the play session yesterday: thanks a gazillion!!!

The next play session is Saturday the 21st of January (tomorrow) at 19.00 UTC.

So if you already have an alpha key or receive one tomorrow – login at the play session, play the game and help us make it better!

Clans should not expect to receive a key for the play session tomorrow though – we’re saving you guys for one of the later play sessions in one of the coming weeks.

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Featured Developer Prakash Prasad (Reto.Indusninja)

Each week we’ll feature one of the developers from the team and tell you a bit about who they are and what they are working on. This time it’s our incredibly super-fast mastercoder, IT Architect Prakash Prasad aka. Reto.Indusninja.


First of all, what is your gamertag in Heroes & Generals, and what’s the story?
Until two days ago, it was “Reto.Prakash”. But now I changed it to the one that I prefer – “Reto.Indusninja”. The name derives from Indus river, which also is the reason why India’s called what it is now. And yes, I am a ninja from India.

What is your position at Reto-Moto?
I’m the IT Architech at Reto-Moto. I’m working on creating the system that runs in the background to support game actions and integrates different parts of Heroes & Generals. What that translates to is that I work on the strategy game’s logic and how the actions in the strategy game affect the action game and vice versa.

For how long have you been working here?
I’ve been working here since November 2011.

What games have you worked on?
While this is my first job in the games industry, I’ve been working on several games over the last two years. Mostly small scale, casual games – almost all made within the short timeframe of 2-3 months. Head over to my youtube channel and take a look at some of those games –

Which tools do you use for making Heroes & Generals?
The most important one is definitely Microsoft’s Visual Studio (love that thing). We primarily use C# as the language of choice for the game’s backend logic and for making utility tools for the development team. And for those rare occasions that I delve into Flash programming – Flash Builder is the tool of choice. As for other tools – there’s Perforce (for source code versioning), Microsoft’s Remote Desktop Connection tool (for server management) and good old Notepad++ (for light reading of log files and python scripts).

What are your hobbies?
Games, of course. I play some of the casual and indie games as well as a lot of strategy games. However, I’m a massive photography buff too. And I mean HUGE! Travelling is another that goes hand-in-hand with photography. I’ve recently started doing some rock climbing (bouldering) that has a game-like satisfaction feedback-loop to physical exercise – climbing a route brings satisfaction of solving a puzzle as well as accomplishing a goal.

What’s the best thing about Heroes & Generals?
The strategy game. I know, I know… it doesn’t do anything right now. But trust me that thing is a Pandora’s box of unimaginable options and I’m drooling over the keyboard right now thinking how I will flank around to shock the allied forces. They won’t even see it coming. Muhahahahaha… haha.. ha.. ha…. More menacing laughter to follow…

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Help us test our new live server TODAY!

We have a new build of Heroes & Generals online on our new live server with lot’s of new stuff and we want all who have received an Alpha-key to help us test it!

The first play session is TODAY (Thursday) at 19.00 UTC and the next one is Saturday at 19.00 UTC

Hellcat ambush
So to all who have already received an alpha key – Go to our new “live server” to access and play Heroes & Generals:


New Play Session Timeslots

The next couple of weeks you can only play the game at certain play session timeslots and the game can’t be played outside these timeslots. If you try to log in at other times you will see a count-down to the next play session.

We have two play sessions planned so far. The first one is today (Thursday the 19th of January) and the next one is Saturday the 22nd of January.

The timeslots for the next two play sessions are:

Thursday the 19th of January 11.00 – 13.00 14.00 – 16.00 19.00 – 21.00
Saturday the 22nd of Jaunary 11.00 – 13.00 14.00 – 16.00 19.00 – 21.00

PST = Pacific Standard Time (US westcoast)
EST = Eastern Standard Time (US eastcoast)

UTC = Coordinated Universal Time (Server time) / GMT = Greenwich Mean Time

And for North- and South-American players – don’t worry, we’ll soon make some additional ‘evening’ play sessions that will be a better match for your timezones.

We’ll keep you updated on the results of the tests and of upcoming play sessions!

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New keys in 300 player’s inboxes

We’ve just sent 300 keys to 300 player’s inboxes.

Quite soon we’re starting our stress-test of the servers which means that we’ll shut down the servers outside the play sessions. We’re also rearranging some of the play sessions, so US players will have a much greater chance of joining. So stay tuned for more info on this here on our news blog.

It can take up to a few hours for a mail to find it’s way, so remember to check again later today and also check your junk/spam folder.

See you on the Battlefield!

Intelligence Bulletin Vol 2 * No 2


The second week of 2012 is coming towards an end and we’re getting ready for a massive invasion of our new live-servers by all of you out there in our community.

We had hoped that we could begin the next Alpha-stage, which involves inviting a huge amount of new players into our new live-servers, but unfortunately things didn’t turn out as planned. The servers were not configured right when we got them and we found some bugs we would like to fix before inviting thousands of new players in.

So the current plan is to start the next Alpha-stage next week, and begin to ramp up the number of players over the next couple of weeks.

As mentioned in the Intelligence Bulletin last week, we’ll shut down the servers outside the Play Session time-slots, so remember to be there or miss all the action! And please note, that we’ll probably also change the time for the Play Sessions compared to what they are right now!

Stay tuned for more updates, and meanwhile enjoy reading about what your favorite developer-team have been doing the past week:

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Combat Badges update

I’m currently working on the Combat Badges at the moment and have made a bunch of sketches that hopefully soon will be in-game. Read this post if you want to know more about how you can specialize your character with Combat Badges.

All the graphics for the Combat Badges are still sketches and will be much prettier in time, but the first versions will be these sketches. :).

collection_wm Here is a selection of the badges that are going in-game.

The first set of badges we’re implementing, are all “Bronze” badges which can be upgraded to “Silver” and “Gold” boosting their related special ability.

germancombatbadge_wm This is the work in progress shape of the German badges in Bronze, Silver and Gold.

alliedcombatbadge_wm An this is one of the Allied badges in Bronze, Silver and Gold.

300 new Alpha-keys are away!

EDIT: We currently have quite a few server-issues on the stable-servers, which might give login-issues and might break the play sessions. We’re working on solving the problems, but we might not be able to fix the before the play session tonight.

Once again we’ve sent out 300 keys. We’re preparing a series of tests, where we need many players, so don’t despair if you haven’t received a key yet – your time will come too!

Remember to join us at the weekly Play Sessions: Tuesday, Thursday and Sunday at 20.00 – 24.00 CET.

It can take up to a few hours for a mail to find it’s way, so remember to check again later today and also check your junk/spam folder.

See you on the Battlefield!

We need Clans for testing Heroes & Generals

Quite soon we’ll start our server performance test and shortly after we’ll start to test the Campaign (the strategy part of the game).

So besides all who have already signed up for an Alpha-key we would like to get in touch with clans who would like to help us!

Stug III impact

We’ll provide clans with their own exclusive “Clan-key”, which they can use to invite their own members to the alpha, and we’ll also let you be among the first “Generals” to test the Campaign.

So send a mail to [email protected] with the following information:

  • SUBJECT: Clan-key application
  • Name of the clan
  • Link to your clan-page
  • Clan gaming experience (what games have you played and do you have alpha-/beta-experience)
  • The number of players who will participate in the Alpha
  • The best reason why your clan should have an Alpha-key!

We’ve seen that some new Alpha-players join one time, try the game and then leave and don’t return. We’re really dependent of your opinion and continuous feedback, as well as seeing how the game plays out with other players than ourselves, so you should only apply for a Clan-key if you’re serious about your involvement in the H&G-community!

What are you waiting for soldier? We need heroes on the battlefield and generals to lead them!