NEWS

Master your own destiny! Command a nation!

1000 new Beta-keys to 1000 Survey respondents

1000 new keys has just been sent to 1000 users who filled out the Beta-key Survey. More than 2500 has filled out the survey, so far, so there are still survey users, who hasn’t received keys this time, but all who fill out the survey will be placed first in the Beta-key queue.

So open your inbox and check if you’ve received a Beta-key! It can take up to a few hours for a mail to find it’s way, so remember to check again later today and also check your junk/spam folder.

See you on the Battlefield!

Intelligence Bulletin Vol 2 * No 28

intelligencebulletingvol02no28 As you might know, we have introduced a survey, which players waiting in the Beta-queue can fill out in order to jump to the front of the queue. The data we have collected so far is very interesting and we’ll start to analyze it a bit deeper in the coming weeks.

When you start developing a game you have certain expectations to which kind of players (age, hours spent on gaming per week, how hardcore they are, etc.) will be interested in your game. And now that quite a few players has joined our community, we thought that we would like to know how our current playerbase (or at least the ones who currently sign up for keys) compares to the type of players we originally thought would play Heroes & Generals.

As we have mentioned before, we’re starting to focus quite a bit on getting the game more accessible and easier to understand for new players. We do this for a number of reasons – first and foremost to give all new players a great experience, but secondly when we go to the open beta, launch and post-launch phases we’ll hopefully be able to attract players who aren’t that hardcore and we would still like to give them a great experience. It’s not our goal to create a niche game with a small ultra-hardcore playerbase – no, we have quite high ambitions as to how large a playerbase we want, so the game better be easy to understand and fun from the first minute… but at the same time be challenging and compelling enough so hardcore players can find their home here!

…time for Propaganda, Developer Blogs and Team Debriefing of this Week:

Do you want to receive the weekly Intelligence Bulletin by email? Then go to your Account settings, press ‘Change account settings’, check ‘I want to receive weekly development updates’ and press save!

Propaganda this Week

Newsletter August 2012

Our latest newsletter with updates on the development of Heroes & Generals is out. Check your inbox or read it here.

Do you want to receive our newsletters by email? Then go to your Account settings, press ‘Change account settings’, check ‘I want to receive newsletters’ and press save!

Read More

Servers – behind the scenes

When seeing the game from the outside it’s really hard to get an idea of just how many machines and services that is actually involved to run our game Heroes & Generals. So, I just wanted to give you a brief overview of the setup. While Reto.Hansg has already blogged about the actual server-hardware and physical locations, I’ll describe the various components.

Below is a diagram describing the setup and the communication channels involved.

Read More

1000 new Beta-keys to the first 1000 Survey respondents

We’ve just sent 1000 new keys to the first 1000 who filled out the Beta-key Survey. As more than 2000 has filled out the survey so far, not all will get a key in this batch, but all who fill out the survey will be placed first in the Beta-key queue.

From now on it’s our plan to send at least 1000 new keys each week.

So open your inbox and check if you’ve received a Beta-key! It can take up to a few hours for a mail to find it’s way, so remember to check again later today and also check your junk/spam folder.

See you on the Battlefield!

EDIT: It seems that we haven’t checked if the survey users had already received a key, when we sent the keys today, so some might have received a key even though they had one in the first place.

Tired of waiting for a Beta-key? Jump to the front of the queue!

Fill out this survey and jump the Beta-queue!

If you’re tired of waiting for your Beta-key, then fill out this survey and we’ll let you jump to the front of the Beta-queue.

We’re very interested to know more about what kind of gamers join our Beta-program, so we hope that you’ll enlighten us by filling out the survey. And feel free also to fill it out even if you already have received a key. :)

 

Newsletter August 2012

Our latest newsletter with updates on the development of Heroes & Generals is out. Check your inbox or read it here.

Do you want to receive our newsletters by email? Then go to your Account settings, press ‘Change account settings’, check ‘I want to receive newsletters’ and press save!

If you want to receive the weekly Intelligence Bulletin by email? Then also check ‘I want to receive weekly development updates’ before you press save.

Intelligence Bulletin Vol 2 * No 27

intelligencebulletingvol02no27 This week we performed a successful server stress test, where we had more than 800 players logged in at the same time without the servers crashing! This is a major milestone for us, and we look forward to the next stress test where we want to have even more players in at the same time. But before we invite you all for a new stress test, we need to work at fixing some of the smaller issues we discovered during the stress test.

Once more we would like to welcome to all the new players who has joined us since we sent 8000 new keys for the stress test, and thanks to the veteran players for your efforts in helping new players!

Right now our focus is to make the game able to scale to more users and easier to understand and play for new users, so this also means that there won’t be any new maps, characters, vehicles and weapons for a while. We do have a lot of new stuff planned for and in the pipeline, but we believe that it’s better to take what we have right now and make it work properly and to eliminate as many of the current bugs as possible before we pour a lot of new content in the game. So there is a lot of work going on “behind the scenes”, which might not be visible to you when you play the game, but it makes the game more solid and stable.

However, there are a couple of new “visible” features we hope to be able to deploy in the upcoming Eisenhower build, which is 16 vs 16 missions, 2nd version of the mission lobby, the new installer, and a whole lot of small fixes and improvements to the Campaign.

Do you want to receive the weekly Intelligence Bulletin by email? Then go to your Account settings, press ‘Change account settings’, check ‘I want to receive weekly development updates’ and press save!

Propaganda this Week

New Videolog: Heroes & Generals – Beta Videolog 3: Crace & Dietl

Heroes & Generals – Beta Videolog 3: Crace & Dietl showing character ranks, mission lobby and a preview of an upcoming single-player mission.

Read More

Hosting the Heroes & Generals servers

Hi there!

My name is Hans-Henrik and my H&G name is Reto.hansg. It’s my responsibility to setup, maintenance and monitor the gameservers, and if they crash, I also get them on their feet again. I have been working as IT-dude in about 20 years now, as system administrator on windows and unix (mostly linux systems).

The "Ping" icon in the mission list shows how good a connection you have to the action server running that mission. Green bars means that the server is located close to you, and that you have a low ping, yellow a medium ping, and red means that the server is quite far away from you, so it's better to join another mission.

It is critical to the game that the network is running fast and that we don’t have network delay on the routers in the network to you. So when we order new servers we need to test the stability and the hosting providers network speed to check that it will deliver as planned. I really love this task as I get to talk with some really nice hosting providers all over the world. This gives me the chance to do all kinds of interesting network stuff and I get to see what internet quality we can get in different countries.

The network quality is not great with all hosting providers. We had some issues a while ago with one provider, where we experienced many network errors to the US internet, but the hosting provider managed to fix the problem for us. This sometimes happens, so some of the issues you might experience with bad connection or lag might sometimes be a bit out of our hands, as we currently don’t have our own hosting center. But we do everything we can to make sure that the hosting providers are delivering a high quality service. For example, we use a tool called Nagios to monitor the servers, and to check that the gameservers are running as fast and stable as possible.

Read More

What are you waiting for soldier? We need heroes on the battlefield and generals to lead them!