Master your own destiny! Command a nation!

Servers – behind the scenes

When seeing the game from the outside it’s really hard to get an idea of just how many machines and services that is actually involved to run our game Heroes & Generals. So, I just wanted to give you a brief overview of the setup. While Reto.Hansg has already blogged about the actual server-hardware and physical locations, I’ll describe the various components.

Below is a diagram describing the setup and the communication channels involved.

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1000 new Beta-keys to the first 1000 Survey respondents

We’ve just sent 1000 new keys to the first 1000 who filled out the Beta-key Survey. As more than 2000 has filled out the survey so far, not all will get a key in this batch, but all who fill out the survey will be placed first in the Beta-key queue.

From now on it’s our plan to send at least 1000 new keys each week.

So open your inbox and check if you’ve received a Beta-key! It can take up to a few hours for a mail to find it’s way, so remember to check again later today and also check your junk/spam folder.

See you on the Battlefield!

EDIT: It seems that we haven’t checked if the survey users had already received a key, when we sent the keys today, so some might have received a key even though they had one in the first place.

Tired of waiting for a Beta-key? Jump to the front of the queue!

Fill out this survey and jump the Beta-queue!

If you’re tired of waiting for your Beta-key, then fill out this survey and we’ll let you jump to the front of the Beta-queue.

We’re very interested to know more about what kind of gamers join our Beta-program, so we hope that you’ll enlighten us by filling out the survey. And feel free also to fill it out even if you already have received a key. :)


Newsletter August 2012

Our latest newsletter with updates on the development of Heroes & Generals is out. Check your inbox or read it here.

Do you want to receive our newsletters by email? Then go to your Account settings, press ‘Change account settings’, check ‘I want to receive newsletters’ and press save!

If you want to receive the weekly Intelligence Bulletin by email? Then also check ‘I want to receive weekly development updates’ before you press save.

Intelligence Bulletin Vol 2 * No 27

intelligencebulletingvol02no27 This week we performed a successful server stress test, where we had more than 800 players logged in at the same time without the servers crashing! This is a major milestone for us, and we look forward to the next stress test where we want to have even more players in at the same time. But before we invite you all for a new stress test, we need to work at fixing some of the smaller issues we discovered during the stress test.

Once more we would like to welcome to all the new players who has joined us since we sent 8000 new keys for the stress test, and thanks to the veteran players for your efforts in helping new players!

Right now our focus is to make the game able to scale to more users and easier to understand and play for new users, so this also means that there won’t be any new maps, characters, vehicles and weapons for a while. We do have a lot of new stuff planned for and in the pipeline, but we believe that it’s better to take what we have right now and make it work properly and to eliminate as many of the current bugs as possible before we pour a lot of new content in the game. So there is a lot of work going on “behind the scenes”, which might not be visible to you when you play the game, but it makes the game more solid and stable.

However, there are a couple of new “visible” features we hope to be able to deploy in the upcoming Eisenhower build, which is 16 vs 16 missions, 2nd version of the mission lobby, the new installer, and a whole lot of small fixes and improvements to the Campaign.

Do you want to receive the weekly Intelligence Bulletin by email? Then go to your Account settings, press ‘Change account settings’, check ‘I want to receive weekly development updates’ and press save!

Propaganda this Week

New Videolog: Heroes & Generals – Beta Videolog 3: Crace & Dietl

Heroes & Generals – Beta Videolog 3: Crace & Dietl showing character ranks, mission lobby and a preview of an upcoming single-player mission.

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Hosting the Heroes & Generals servers

Hi there!

My name is Hans-Henrik and my H&G name is Reto.hansg. It’s my responsibility to setup, maintenance and monitor the gameservers, and if they crash, I also get them on their feet again. I have been working as IT-dude in about 20 years now, as system administrator on windows and unix (mostly linux systems).

The "Ping" icon in the mission list shows how good a connection you have to the action server running that mission. Green bars means that the server is located close to you, and that you have a low ping, yellow a medium ping, and red means that the server is quite far away from you, so it's better to join another mission.

It is critical to the game that the network is running fast and that we don’t have network delay on the routers in the network to you. So when we order new servers we need to test the stability and the hosting providers network speed to check that it will deliver as planned. I really love this task as I get to talk with some really nice hosting providers all over the world. This gives me the chance to do all kinds of interesting network stuff and I get to see what internet quality we can get in different countries.

The network quality is not great with all hosting providers. We had some issues a while ago with one provider, where we experienced many network errors to the US internet, but the hosting provider managed to fix the problem for us. This sometimes happens, so some of the issues you might experience with bad connection or lag might sometimes be a bit out of our hands, as we currently don’t have our own hosting center. But we do everything we can to make sure that the hosting providers are delivering a high quality service. For example, we use a tool called Nagios to monitor the servers, and to check that the gameservers are running as fast and stable as possible.

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Symbols for Assault Team Insignias


I’m currently working on symbols for Assault Team Insignias, and I thought that I would give you a glimse of what i’ve done so far (it’s still work in progress though).

But the thing is, that I am starting to run out of ideas of what else to make, so I was wondering if any of you fine Heroes & Generals players would help me by giving suggestions for other symbols?

If you don’t have a clue about what I’m talking about, then it’s a feature we’re working on, where Assault Team owners can make logos for their Assault Teams. Take a look at this demo, and try to change the “Charge” in the demo – then you’ll see what the symbols will be used for. ;)



EDIT 16th of August: I’ve just tried out some of your suggestions – what do you think about this?:



Yes! You didn’t crash our servers this time!

The server stress test Yesterday was quite successfull in the sense that the servers didn’t crash, even though we had more than 800 players logged in at the same time. In total we had more than 2000 players who successfully logged in from 18.00- 22.00 UTC, and right now, hundreds of players are logged in and are playing.

This is in fact our first “successfull” server stress test, but even though the backend system didn’t roll over and die, we still found a bunch of smaller issues that we of course need to solve.

A huge welcome goes out to new players and a heartfelt “Thank You!” to all the veteran players who assisted and guided our new brothers in arms!

What are you waiting for soldier? We need heroes on the battlefield and generals to lead them!