NEWS

Master your own destiny! Command a nation!

Switch to previous Render Engine complete!

We know that it has been a big wish from all of you for us to optimize the game and make it run faster and better and with the recently released update to the game’s render engine we aimed to do just that. This update brought ao. support for DirectX 12 / Temporal Anti-Aliasing / Render Resolution separate from screen resolution and a number of other updates, optimizations and improvements to how the game engine runs.

Our extensive internal testing showed performance increases on all CPU/GPU combinations able to run the game, however the real world results did not live up to this.

For those players where it works as expected it runs really well and boosts performance, but for a large number of you it did not perform as well as we wanted. And we have identified a number of more complex bugs that would require multiple hotfixes over a long period of time to get stable and fast for everybody. We don’t think this is fair for those of you, for whom the game runs poorly at the moment, so we’ve decided to switch the render engine back to the previous version and postpone the render engine update.

As the render engine is an isolated component in our game engine, we’re fortunate that we DO have the option to switch to an earlier version. We want to deliver a better playing experience for all so when we have an updated version of the render engine ready we might ask you to help us test it on a separate server.

So tomorrow (21JUN16) morning we’re switching the Render Engine version.
UPDATE: The render engine has now been switched.

Render Update

UPDATE Friday June 17 1300 CEST

We have just rolled out a set of hotfixes to improve the game performance. These are a fix for a memory leak in render engine (that lead to out of memory crashes). We have optmized the the DirectX 11 render to use a bit less memory in total. We have added an updated fix for render threading to reduce micro-stuttering and freezes AND a fix for the action game not closing properly if mission ends during loading.

Yesterday we rolled out a brand new update to the render engine, a core component of the game, with the purpose of making the game run faster and smoother. Before releasing it we did an extensive internal test and following release we asked you for feedback and started closely monitoring how it performed out in the “real world”.

It is clear that there are still a number of different issues with the DirectX 12 render causing problems for you out there. Instead of hotfixing these a handful at a time, we have decided to disable DirectX 12 support, for now, in the new render engine.

Alongside this we are also adding a fix for micro-stuttering that has affected players regardless of DirectX version.

We are extremely thankful for all the good and detailed feedback you, have given us and this information is solid ammunition for continued optimization!

We’re sorry that the render update caused issues for you and we would like to give you all a voucher for 24hr FREE VETERAN MEMBERSHIP that can be activated until Thursday June 23rd 2016, Noon CEST (click to see when this is in your timezone). So make sure you use the voucher BEFORE this time to activate your Free Veteran Membership.

The voucher code is

RENDERJUNE16

HOW DO I USE THIS VOUCHER?

  1. Go to http://game.heroesandgenerals.com/ or launch the game on Steam.
  2. Log in
  3. Click the Menu button (cog wheel) in the top right corner
  4. Click on the “Redeem Voucher” button
  5. Paste or type in the voucher code “RENDERJUNE16” and click “OK”

Perfomance Optimizations and introducing Microsoft DirectX 12

UPDATE

Thanks to the precise feedback from the players we have been able to quickly identify a number of bugs and we are working as fast as we can on a fix. If you have more feedback please use this forum thread: DirectX 12 Feedback Thread.

In today’s update to the game we are adding a number of optimizations to help you run the game faster and smoother while at the same time making it look better!

Better Performance Across The Board

We’ve updated the game’s render and with these optimizations we are seeing an average of 5-15 percent framerate increase across all machines. And even bigger increase on machines running DirectX 12 (10-15 percent increase), and we have even tested a few setups with up to 40 percent increase in framerate!

Resolution and Render resolution

If you still want more after these optimizations we have introduced a new feature in the render where resolution and render resolution are split into two! This means that you can lower the render resolution while still keeping the user interface and overlays in your monitor’s native resolution. This is a way to get a better framerate without hurting the graphics card too much. The game then scales the 3D render to fit the screen resolution. You find this in the settings in the action game, and you can always press F7 (default key) to see the current FPS and Ping in the action game. But wont lowering the render resolution make the game look horrible and jagged? Read on for more info on how this is handled!

Read More

Squad Update Incoming Today!

The new Squad System was introduced to support teamplay and for a lot of players this works really well. As our Game Director, Reto.RedBjarne, mentioned in the video we released on Friday, there are a number of improvements to the squads that a LOT of, especially veteran, players have requested! Today we roll out a number of hotfixes addressing a good selection of these!

Personal Squad Setup

You can now create your own squad and add that to the matchmaker, without adding a friend. The matchmaker will then try to fill open seats with other players. How do I do that I hear you ask?

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D-Day Week

To honor this occasion and mark the day, we give you a free voucher for a surprise Ribbon Booster on Monday the 6th, Wednesday the 8th and Friday the 10th of June.

You will find a new voucher code in your in-game messages on Monday the 6th, Wednesday the 8th and Friday the 10th of June 12:00 CEST
These codes will contain a new surprise each day, which will make your week on the battlefield all the more enjoyable!

Voucher redemption instructions

  1. Go to http://game.heroesandgenerals.com/ or launch the Steam client.
  2. Log in
  3. Click the Menu button (looks like a cogwheel) in the top right corner
  4. Click on the “Redeem Voucher” button
  5. Paste or type in the voucher code you will find in your message and click “OK”

A short History of D-Day

On Tuesday the 6th of June 1944 Allied soldiers landed on the shores of Normandy following the protocol of Operation Neptune as part of Operation Overlord. This was the largest seaborne operations in history, which would come to be a crucial contribution to the Victory of the Allied Forces in WWII. This operation was preceded by extensive naval and aerial bombardment and airborne assault as well as about 24,000 British, American and Canadian paratroopers, who landed on the shores of France shortly after Midnight.
The five beachheads were separated and the weather conditions forced some of the troops to land off course, as well as scattered Paratrooper drops. Despite the chaos and failing to take the planned targets in due time, the Nazi German forces did not manage to exploit this chaos. The Allied forces losses were considerable, however, after two weeks they managed to take their main target Caen and the operation can be called a success.

Game Director’s Response to Squad Feedback

The new Squad System was introduced to support teamplay. Having soldiers organized in a Squad with options for tactical teamplay, gives players the opportunity to learn from each other, give commands so that no one is left behind and for everyone to find their favourite role.

We grabbed Our game Director Reto.RedBjarne and asked him to explain a bit about the motivations and thoughts regarding the new Squad updates.

What we learned in the last few days is that this already works well, especially for newer and casual players. We hear stories about battles where players that never played together before, had a fantastic experience on the battlefield, each finding their role almost automatically, working together all the way. Unfortunately, this is not true for players, who were with us for a very long time. The limitations, which we introduced are a hard blow for every player who was used to, for example, change soldier type during the battle. We know now that we should have given all players, who have dedicated so much time enough experience on the Squad Ribbons from the start, so you would have been able to customize your Squad as you see fit.

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Share the Care!

Since the Squad update is out and you are now all teamed-up and fighting for victory together, we just wanted to remind you of your free 1 Day Veteran Membership!

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Devyatayev – Squad Update is here introducing New Squad System, T-20 Komsomolets and more

The new update named ‘Devyatayev – Squad’ (named after the Soviet soldier Mikhael Petrovich Devyatayev ) is here! Here you can get a quick overview of all the new features we’ve added for you! The Videolog will start you off and we then continue with more details below!

VIDEOLOG

New Features

The New Squad System

The long awaited Squad system is finally here, enhancing tactical teamplay which will lead you and your Squad to success! Read more about it here.

Veteran Membership Bonus for Squads

As a limited offer we bring the Action Pack for your Squad with a ten days Veteran Membership and ten Squad Member Ribbon Boosters. Furthermore, we give a 1 Day Veteran Membership for everyone. The Voucher Code is: SHARETHECARE

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